Shipping policy

1. Order Processing

  • All orders are processed within 1 to 3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Times

  • Domestic shipping: typically 3 to 7 business days (depending on your location).

  • International shipping (if applicable): typically 7 to 20 business days, subject to customs clearance and local regulations.

Note: Delivery times are estimates and may vary due to unforeseen circumstances such as carrier delays or weather conditions.

3. Shipping Costs

  • Shipping costs are automatically calculated at checkout based on your delivery address and order weight.

  • We offer free shipping on orders over [insert amount], valid for domestic shipping only.

4. Order Tracking

  • Once your order has shipped, you will receive an email with your tracking number and a link to monitor your shipment in real time.

5. Incorrect or Incomplete Address

  • Customers are responsible for providing the correct and complete shipping address.

  • If a package cannot be delivered due to an incorrect address, the customer will be responsible for any reshipping fees.

6. Lost or Damaged Packages

  • We are not responsible for packages lost or damaged during transit; however, we will do our best to assist you in resolving the issue with the carrier.

7. Contact Us

If you have any questions regarding your shipment, please contact us at [your support email] or WhatsApp [your phone number].