Shipping policy
1. Order Processing
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All orders are processed within 1 to 3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Times
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Domestic shipping: typically 3 to 7 business days (depending on your location).
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International shipping (if applicable): typically 7 to 20 business days, subject to customs clearance and local regulations.
Note: Delivery times are estimates and may vary due to unforeseen circumstances such as carrier delays or weather conditions.
3. Shipping Costs
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Shipping costs are automatically calculated at checkout based on your delivery address and order weight.
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We offer free shipping on orders over [insert amount], valid for domestic shipping only.
4. Order Tracking
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Once your order has shipped, you will receive an email with your tracking number and a link to monitor your shipment in real time.
5. Incorrect or Incomplete Address
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Customers are responsible for providing the correct and complete shipping address.
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If a package cannot be delivered due to an incorrect address, the customer will be responsible for any reshipping fees.
6. Lost or Damaged Packages
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We are not responsible for packages lost or damaged during transit; however, we will do our best to assist you in resolving the issue with the carrier.
7. Contact Us
If you have any questions regarding your shipment, please contact us at [your support email] or WhatsApp [your phone number].